Technology with a Heart!
Empowering independence by connecting care through compassion and technology.
Our service combines compassion with innovation: helping people stay safe, independent, and confident in their own homes, while giving families peace of mind.
By offering a least restrictive and enabling service, we support people to stay connected while maintaining healthy and control of their own lives/routines.
Our goal is simple: to bring reassurance, companionship, and dignity into every home we support.
Who We Are
We Provide Essential Services For Your Health Care
Mi-Elroi was created with one goal in mind – to bring care, connection and dignity into every home. Using familiar technology and compassionate human contact, we support people to feel confident, safe and independent in their own homes. Every call, every prompt and every conversation is a small act of care that makes a big difference in the person’s life.
Our service model complements existing care pathways by providing daily wellbeing contact, prompts, meaningful conversations and reassurance through the individual’s TV.
With compassion at the heart of what we do, we help people feel seen, heard, and supported — every single day.
- 24 Hours Emergency Assistance Call Us
- We are committed to providing healthcare service
- Really know the true needs and expectations of patients
Our Service
Our services are designed to combine technology and care seamlessly:
Medication & Meal Prompts
Timely reminders to take prescribed medication and enjoy regular meals/hydration helping clients stay on track with their health routines.
Companionship & Conversation
Regular check-ins and friendly conversations to reduce loneliness and provide emotional reassurance.
Remote Welfare Calls via a big screen
Quick welfare checks from our caring operators, ensuring safety and peace of mind for clients and families alike on their TV.
TV Access Support
Helping clients access their favourite TV channels and programmes — remotely and with ease.
Family Reassurance Dashboard (Coming Soon)
A secure online feature allowing family members to see that their loved ones are safe, supported, and connected.
Why Choose Us
We believe that prevention is better than dependency. Mi-Elroi aims to support individuals to remain independent as long as possible – reducing reliance on long-term carers or other interventions.
We wanted to create a technology that is simple, inclusive and human that those who are not ‘tec savvy’ can relate – television being something every household already understands.
Because care should feel human — even through a screen by being made accessible, practical and personal.
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Compassionate Approach:
Every call and interaction is rooted in empathy, respect, and genuine care.
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Accessible Technology:
We use the home TV — no complex devices, apps, or learning curves required.
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Tailored Support:
Every individual is unique; we adapt our approach to meet personal needs and preferences.
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Trusted Professionals:
Our operators are trained in safeguarding, active listening, and meaningful conversational engagement.
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Peace of Mind for Families:
Loved ones can rest assured that daily welfare and wellbeing are monitored by caring professionals.
Our Mission & Values
Technology with heart. Care with purpose.
Our mission is to empower vulnerable individuals to live independently while feeling supported, heard and valued.
Contact Us
We’d love to hear from you.
Whether you’re a family member, a healthcare professional, or someone interested in our services, we’re here to help.
Since Mi-Elroi started checking in with Mum, she’s been brighter, more relaxed, and remembers her tablets again. It’s like she has a friend on the TV.
Geoff, Manchester