We combine technology with a heart to help people stay safe, independent and confident at home – and to give families the peace of mind that someone is looking out for their loved one.
Using the TV people already know and trust, we offer a least restrictive, enabling service that keeps people connected while they stay in control of their own routines and daily life.
Because independence is about more than practical tasks, we focus on emotional wellbeing, reassurance, companionship and dignity every day.
Who We Are
We Provide Essential Services For Your Health Care
Our service model complements, rather than replaces, existing care pathways by offering daily wellbeing check-ins, prompts and reassuring, human conversations via the individual’s TV. With compassion at the centre of our work, we make sure people feel seen, heard and supported — day in, day out.
Our Service
We turn everyday technology into a gentle, seamless form of care.
Medication & Meal Prompts
Structured medication, nutrition and hydration prompts to support adherence, reduce missed doses and stabilise day-to-day wellbeing.
Companionship & Meaningful conversations
Human connection through the TV – friendly conversations that reduce loneliness and reassure.
Remote Welfare Calls via a big screen
Rapid welfare check-ins from our compassionate carers, helping to keep people safe and giving families peace of mind on the TV.
TV Access Support
Gentle remote support so clients can quickly get to the TV channels and programmes they love.. coming soon
Family Reassurance Dashboard (Coming Soon)
A secure online space where families can check that their loved ones are safe, supported and connected.
Why Choose Us
We believe prevention is better than dependency. Mi-Elroi is designed to help people stay independent for as long as possible, reducing reliance on long-term carers or intrusive interventions.
We chose simple, familiar technology on purpose. Not everyone is “tech savvy” – but almost every household understands the TV. By using the television people already know and trust, our service feels inclusive, accessible and non-threatening, rather than complicated or overwhelming.
Above all, we believe care should feel human – even through a screen. That’s why everything we do is designed to be practical, personal and rooted in compassion, so people feel supported, not “managed”.
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Compassionate Approach:
Every call and interaction is grounded in empathy, respect and genuine care.
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Accessible Technology:
Access through the TV – Using the screen already in the living room so help feels natural, not technical.
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Tailored Support:
Seeing the person, not just the risk – We focus on what matters to them – their habits, interests and goals – and shape our support accordingly.
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Trusted Professionals:
Not just a voice on a screen – many of our team are or have been informal carers, bringing real-life understanding to every conversation.
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Peace of Mind for Families:
We can’t replace family, but we can ease the worry between visits with regular contact and clear reassurance.
Our Mission & Values
Turning everyday TV into a lifeline of care and connection.
Our Mission
Mi-Elroi uses simple, familiar TV-based technology to provide daily wellbeing contact, medication and routine prompts, and companionship, helping people to remain safe, independent and connected at home – and giving families and services greater peace of mind.
We are designed to complement, not replace, existing care pathways, offering a least restrictive, preventative layer of support
Contact Us
We’d love to hear from you.
Whether you’re a family member, a healthcare professional, or someone interested in our services, we’re here to help.
Since Mi-Elroi started checking in with Mum, she’s been brighter, more relaxed, and remembers her tablets again. It’s like she has a friend on the TV.
Geoff, Manchester